The power of saying “Thank you” (Tom Peters)

Click to watch video on Youtube

Before we respond to any situation, the first step of Inner Leadership is to centre and ground ourselves: to connect deeply with who we are and what matters most to us.

One very simple and powerful way of achieving this, and reinforcing it, is by getting into the habit of saying, “Thank you.”

In this short video, Tom Peters explains why. After more than 30 years as a top management guru, his number one top tip for leaders is still saying “Thank you.”

He says,

“It gets you further and it also makes you a better human being.”

American psychologist William James said,

“The deepest human need is the need to be appreciated.”

So saying “Thank you” gives people that appreciation.

And in a time of change, saying “Thank you” also brings three other important benefits:

  • It reminds us of what is important
  • It reminds us of what is going well
  • It builds stronger relationships

And that means that when the next issue arises, we start from a place of:

  • greater clarity and connection about what matters most
  • stronger motivation and morale, and
  • stronger relationships with the people who can help us to get things done

In a time of change, this will be invaluable.

Saying “Thank you” becomes more important than ever.

When was the last time you said thank you to someone? When was the last time you said thank you to yourself? What would happen if you made sure you said thank you to three people each day?

Thank you.


Adapted from Inner Leadership: tools for building inspiration in times of change.

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